Terms of service

Welcome to Urban Duo. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

General

These terms apply to all users of the website, including browsers, customers, and merchants. We reserve the right to update or change these terms at any time without prior notice. Continued use of the website implies acceptance of any changes.

Product Information

We make every effort to display product details, descriptions, and images as accurately as possible. However, minor variations in color, texture, or appearance may occur due to lighting, screen settings, or fabric characteristics.

Pricing & Availability

All prices are listed in INR unless stated otherwise. Prices and product availability are subject to change without notice. We reserve the right to limit or cancel orders at our discretion.

Orders & Payments

Placing an order on our website indicates your intent to purchase. Orders are confirmed only after successful payment. In rare cases, we may cancel or refuse an order due to stock issues, payment failure, or verification concerns. Any amount paid will be refunded accordingly.

Shipping & Delivery

Delivery timelines provided are estimated and may vary due to location, courier delays, or unforeseen circumstances. Urban Duo is not responsible for delays caused by third-party logistics providers.

Returns & Refunds

All returns, exchanges, and refunds are governed by our Return & Refund Policy, available on the website. Please review it before placing an order.

Intellectual Property

All content on this website, including logos, designs, images, text, and trademarks, belongs to Urban Duo and is protected by applicable laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

Limitation of Liability

Urban Duo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Governing Law

These terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

Business Information

Urban Duo is a trademarked brand.
GST registered under the trade name DK Exports.

Contact Information

For any questions regarding these Terms of Service, please contact us at:
Email: shop.urbanduo@gmail.com