Privacy policy

At Urban Duo, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you interact with our website, we may collect personal details such as your name, email address, phone number, shipping address, billing information, and order details. We may also collect non-personal data like browser type, device information, and website usage to improve your experience.

How We Use Your Information

Your information is used to process orders, deliver products, communicate order updates, respond to queries, and improve our services. We may also use your contact details to share updates, offers, or important information related to Urban Duo, only when permitted by you.

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. Your data is handled with strict confidentiality and used only for legitimate business purposes.

Third-Party Sharing

We do not sell or rent your personal information. Your data may be shared only with trusted third parties such as payment gateways, logistics partners, or service providers, strictly for order fulfillment and operational needs.

Cookies

Our website may use cookies to enhance user experience, analyze traffic, and understand customer preferences. You can choose to disable cookies through your browser settings.

Business & Legal Information

Urban Duo is a trademarked brand.
The business is registered under GST with the trade name DK Exports.

Your Rights

You have the right to access, update, or request deletion of your personal information. For any privacy-related concerns, you can contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: shop.urbanduo@gmail.com